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How to identify a unique organisational competence

You must differentiate yourself from your competitors; in order to thrive in good times and bad, you must go beyond the regular, expected offerings that everybody else in your business has, according to Steve Van Remortel in his book Stop Selling Vanilla Ice Cream: The Scoop on Increasing Profit by Differentiating Your Company Through Strategy and Talent. My full review of the book can be found on my business website.