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Key issues facing professional services firms

Outstanding professional services firms are consistently able to identify, attract and retain star performers, get stars committed to their firm’s strategy, manage stars across geographic distance, business lines and generations, and govern and lead so that both the organization and its stars prosper and feel rewarded, according to Jay Lorsch and Thomas Tierney in their book Aligning the Stars: How to Succeed When Professionals Drive Results. My full review of the book is available at my business blog.