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The difference between experts and trusted advisers

Most professionals are on a journey, starting as an expert for hire who offers information and expertise to clients on a transactional basis, and ending as a trusted adviser who develops collaborative relationships with clients and provides insight rather than just information, according to Jagdish Sheth and Andrew Sobel in their book Clients for Life: How Great Professionals Develop Breakthrough Relationships. My full review of the book is available at my business blog.